Privacy Policy — ee66

This Privacy Policy governs the collection, use, storage, and disclosure of personal information by ee66 in connection with your use of our website and online gaming services. By accessing or using ee66's platform, you acknowledge that you have read, understood, and consent to the practices described in this document. We encourage you to review this policy periodically, as it may be updated to reflect changes in applicable regulations or our internal practices.

Our Privacy Commitments

1. Introduction

ee66 operates as an online gaming and entertainment platform serving players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and beyond. We offer cricket betting, live casino games, slots, crash games, fish games, and more. In the course of providing these services, we collect and process certain personal data from our registered users and website visitors.

This Privacy Policy has been prepared to help you understand what personal data we collect, the purposes for which it is used, how it is protected, and your rights with respect to that data. This document applies to all users of the ee66 website and platform, regardless of location within Bangladesh. We are committed to maintaining the confidentiality and integrity of all personal information entrusted to us.

2. Information We Collect

We collect personal information through multiple channels: directly from you when you register an account, make a deposit or withdrawal, contact customer support, or otherwise interact with our platform; and automatically, through cookies and server logs, as you browse our site. The categories of information we may collect include:

• Identity information: full name, date of birth, and national identification details as required for account verification.
• Contact information: email address, mobile phone number, and residential location (city/district within Bangladesh).
• Financial information: mobile banking details (such as bKash, Nagad, Rocket, or Upay account references) and transaction history associated with deposits and withdrawals on the ee66 platform.
• Technical information: IP address, device type, browser version, operating system, and session data collected automatically during site visits.
• Behavioural information: game play history, betting patterns, frequency of platform use, and interaction with promotional content.

We do not knowingly collect sensitive personal information such as biometric data, health records, or political affiliations. The data we collect is the minimum necessary to provide you with a safe, functional, and enjoyable gaming experience on the ee66 platform.

3. How We Use Your Information

The personal data collected by ee66 is used exclusively for legitimate, defined operational purposes. We do not use your data for purposes beyond those described here without obtaining your separate and explicit consent. The primary purposes for which we use your information include:

• Account creation and management: setting up and maintaining your ee66 player account, including verifying your identity.
• Payment processing: facilitating secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Customer support: responding to your enquiries, resolving account disputes, and providing technical assistance.
• Platform improvement: analysing aggregated, anonymised usage data to improve game offerings, user interface, and overall service quality.
• Promotional communications: sending you bonus offers, seasonal promotions (such as Eid, Pohela Boishakh, or BPL season deals), and important account notifications — only with your consent.
• Legal compliance and fraud prevention: fulfilling our obligations under applicable law, detecting suspicious activity, and protecting the integrity of the ee66 platform.

4. Payment Data and Financial Transactions

ee66 processes financial transactions exclusively through trusted, established payment partners operating in Bangladesh. These include mobile financial service providers such as bKash, Nagad, and Rocket, as well as internationally recognised card networks including Visa and Mastercard. When you initiate a deposit or withdrawal, the relevant transaction details are transmitted via secure, encrypted channels to the appropriate payment processor.

ee66 does not store full card numbers, CVV codes, or complete mobile banking PINs on our servers. Payment credentials are processed by our certified payment partners and are subject to their respective privacy and security policies. We retain only the transaction metadata necessary to maintain accurate account records and support any dispute resolution process.

5. Sharing of Your Information

ee66 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for marketing or commercial exploitation. We may, however, share specific information with the following categories of recipients where necessary for legitimate operational purposes:

• Payment processors and financial service providers: to facilitate the completion of deposits and withdrawals requested by you.
• Technology and security service providers: third-party vendors who assist in operating, maintaining, or securing our platform infrastructure, under strict data processing agreements.
• Legal and regulatory authorities: where disclosure is required by applicable law, court order, or regulatory directive — for example, in connection with fraud investigations or anti-money-laundering compliance requirements.

In each case, we require any party receiving your personal data to maintain an equivalent standard of confidentiality and to use that data only for the specific, authorised purpose for which it was disclosed. We take all reasonable steps to ensure that third-party data handling aligns with the standards described in this Privacy Policy.

6. Cookies and Tracking Technologies

ee66 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, analyse traffic patterns, and support essential platform functions such as session authentication. Cookies are small text files stored on your device by your web browser. They do not contain executable code and cannot access files stored elsewhere on your device.

You have the ability to control cookie settings through your browser's privacy settings. Disabling certain cookies may, however, affect the functionality of some features on the ee66 platform. By continuing to use our platform after being informed of our cookie use, you consent to our use of cookies in accordance with this Privacy Policy. We do not use cookies to deliver third-party advertising or to track your activity across unrelated websites.

7. Data Retention

ee66 retains personal data for as long as is reasonably necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Policy. Specifically, account data is retained for the duration of your active account and for a defined period thereafter to support audit requirements, dispute resolution, and compliance with applicable legal obligations.

Financial transaction records may be retained for a longer period where required by financial regulation or anti-money-laundering obligations. Once the applicable retention period has elapsed, your personal data will be securely deleted or anonymised in accordance with our internal data lifecycle procedures. You may request early deletion of your account data by contacting our support team, subject to any legal restrictions that may prevent immediate erasure.

8. Your Rights

As a user of the ee66 platform, you hold several important rights with respect to your personal data. These rights are designed to give you meaningful control over how your information is used and stored. You may exercise any of the following rights by contacting our support team:

• Right of access: you may request a copy of the personal data ee66 holds about you at any time.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right of erasure: subject to applicable legal retention obligations, you may request the deletion of your personal data from our systems.
• Right to withdraw consent: where data processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact our support team at [email protected]. We will endeavour to respond to all legitimate data rights requests within a reasonable timeframe. In certain circumstances, we may need to verify your identity before processing a rights request to prevent unauthorised access to your data.

9. Security Measures

ee66 employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage for data at rest, role-based access controls limiting internal data access to authorised personnel only, regular security assessments and vulnerability testing, and continuous monitoring of our platform infrastructure for anomalous activity.

10. Age Restriction

ee66 is strictly an adult platform. Access to our gaming and betting services is permitted only to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. During the registration process, we require users to confirm that they meet the minimum age requirement. Where we become aware that an account has been created by or personal data has been submitted by a person under 21, we will take immediate steps to suspend that account and delete the associated data.

11. Changes to This Privacy Policy

ee66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our internal data practices. When material changes are made, we will update the effective date displayed at the top of this document and, where appropriate, notify registered users via their registered email address or through a prominent notice on the ee66 platform.

Your continued use of the ee66 platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we are protecting your personal data. If you have any objection to the revised policy, you should discontinue use of the platform and contact our support team to request account closure.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which ee66 handles your personal data, please do not hesitate to reach out to our support team. We are committed to addressing all privacy-related enquiries promptly and professionally.